Sunway Healthcare Group
ENG
Clinical care professional with elderly patient

Clinical Care
Beyond the Hospital

Professional medical care at home, or within a dedicated recovery environment - coordinated by Sunway's own clinical team across the Klang Valley.

Some components of your care may be claimable under your insurance's post-hospitalisation coverage.

How We Can Help

Care at Home, or in a Dedicated Recovery Environment

Depending on your loved one's condition and care needs, our clinical team provides support in two ways - in the comfort of your own home, or at our Care Residence within Sunway City.

Sunway Sanctuary recovery suite

Care Residence

A dedicated recovery environment within Sunway City, clinically operated by Sunway Home Healthcare. Designed for individuals who require closer monitoring, intensive rehabilitation, or a supported environment during their recovery - in a setting that is clean and comfortable.

Post-Discharge Recovery Stroke Rehabilitation Orthopaedic Recovery Elderly Care Dementia Care
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Nurse visiting patient at home

Care at Home

Our doctors, nurses, physiotherapists and allied health professionals visit your home. For patients who are clinically stable and prefer to recover in a familiar environment with family support - professionally coordinated and supervised throughout.

Home Nursing Wound & Stoma Care Physiotherapy & Rehab Doctor Home Visits Tube Feeding Care
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Who We Help

We Support a Wide Range of Conditions and Care Needs

Our multidisciplinary clinical team has experience across many medical conditions. If you recognise your situation below, we are able to help.

Stroke rehabilitation

Stroke Recovery

Rehabilitation, nursing and ongoing medical monitoring for stroke patients - at home or within our Residence.

Orthopaedic recovery physiotherapy

Orthopaedic Surgery Recovery

Post-operative care following hip replacement, knee replacement, spinal surgery and orthopaedic fractures.

Professional wound care

Wound & Stoma Care

Certified wound care and post-basic ostomy nurses for complex wounds, pressure injuries, stoma bags and ostomy management.

Dementia care support

Dementia & Memory Care

Structured nursing support and daily care management for patients living with dementia or cognitive decline.

Cardiac recovery care

Post-Cardiac Surgery Recovery

Supervised recovery following cardiac procedures, bypass surgery, heart valve operations and cardiac events.

Clinical nursing care

Tube Feeding & IV Care

Nasogastric tube feeding, IV antibiotic infusion, hydration drips, catheter management and enteral nutrition support at home.

Oncology home care

Cancer & Oncology Care

Home-based oncology nursing including symptom and pain management, medication coordination and palliative care support.

Elderly care at home

Elderly & Geriatric Care

Comprehensive nursing and care support for the elderly - including respite care, ADL assistance, and caregiver training.

Not sure if we cover your specific condition or care need? Speak with our care coordinators.

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Our Services

What Our Clinical Team Provides

Every service is delivered by qualified, experienced healthcare professionals who are part of Sunway Healthcare Group - coordinated around your loved one's specific clinical needs.

At our Care Residence

Comprehensive, coordinated clinical care within a structured facility environment. Sunway Home Healthcare's clinical team provide the medical oversight, rehabilitation and nursing care that patients need during their recovery period.

Physiotherapy rehabilitation session

Rehabilitation Programme

A structured programme of physiotherapy, occupational therapy and speech therapy - delivered on-site by licensed therapists. Designed to help patients recovering from stroke, orthopaedic procedures, neurological conditions and post-surgical events regain mobility, strength and independence.

Nursing care and monitoring

Nursing Care & Clinical Monitoring

Round-the-clock nursing support including medication management, vital signs monitoring, wound care, stoma management and clinical observation - provided by registered nurses with post-basic training. Care plans are developed in coordination with the patient's primary specialist.

Doctor consultation and medical supervision

Medical Supervision & Continuity of Care

Regular medical reviews and clinical assessments by Sunway Healthcare's doctors - coordinated with the patient's primary specialist at Sunway Medical Centre. Includes discharge planning, medication reconciliation and ongoing monitoring to reduce the risk of readmission.

At Your Home

Our clinical team comes to you. The same hospital-standard protocols, delivered in the comfort and familiarity of your own home. Coordinated care across nursing, rehabilitation, doctor services and medical supplies - managed by our team so your family can focus on recovery.

Home nursing visit

Home Nursing

Skilled nursing visits by certified, credentialed registered nurses with post-basic training. Services include advanced wound management, antibiotic and hydration infusion, bladder washout, stoma care, feeding tube management, medication administration, suctioning and end-of-life care.

Home physiotherapy session

Home Physiotherapy & Rehabilitation

Licensed physiotherapists and occupational therapists deliver individualised rehabilitation programmes at home. Conditions supported include stroke, post-surgery recovery, high fall risk, orthopaedic procedures and age-related degeneration. The first six months following an injury or event represent the optimal window for rehabilitation - our team begins as early as possible.

Doctor home visit

Doctor Home Services & Continuity of Care

Our doctors provide comprehensive assessments, clinical procedures and tailored care plans at your home - from routine monitoring to advanced clinical interventions. For patients recently discharged, our doctors work in coordination with the primary hospital specialist to ensure continuity of care, medication reconciliation and safe recovery at home.

Sunway Sanctuary exterior Sunway Sanctuary private suite Sunway Sanctuary facilities Sunway Sanctuary living space
Care Residence

A Recovery Environment That Doesn't Feel Like a Ward

Private recovery suites and a supported living environment within Sunway City - operated by Sunway Home Healthcare, and directly connected to Sunway Medical Centre via a covered walkway.

Unlike a conventional nursing home or hospital ward, our Residences are designed around comfort as much as clinical care. Patients recover in thoughtfully appointed suites while receiving coordinated rehabilitation, nursing and medical support from our clinical team.

  • Private suites from 422 sq ft (Deluxe Studio) to 1,028 sq ft (Suite)
  • Dedicated rehabilitation and therapy sessions - physiotherapy, occupational therapy, speech therapy
  • 24-hour nursing care and clinical monitoring
  • Medication management and dietary support
  • Family members may visit and are accommodated within Sunway City
Enquire About Residence →
Getting Started

How It Works

From your first enquiry to care beginning, our team guides you through every step. There is no referral required to speak with us.

1

Contact Our Care Team

WhatsApp or call us with your loved one's condition, hospital discharge plans, or current care requirements. Our care coordinators will respond within one hour during operating hours.

2

Assessment & Care Plan

Our clinical team assesses your loved one's needs and recommends the appropriate level of care - whether at home or at our Residence. An assessment may be conducted at home, at the hospital, or via consultation.

3

We Coordinate the Services

We liaise with your hospital discharge planner or primary specialist to ensure continuity of care. The required services - nursing, rehabilitation, medical visits, equipment - are arranged on your behalf.

4

Care Begins

Your loved one comes under the care of Sunway's clinical team. We monitor progress, update the care plan as recovery progresses, and keep the family informed throughout.

Already admitted at Sunway Medical Centre? Ask your discharge planner about Sunway Home Healthcare for post-discharge recovery care.

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Why Sunway

Clinical Care That Is Comprehensive an Holistic

Sunway Home Healthcare is not a caregiver placement agency. We are a licensed healthcare provider - part of one of Malaysia's leading private hospital groups - with more than a decades of operational experience in home and elderly care.

  • 1

    Part of Sunway Healthcare Group, Affiliated with Sunway Medical Centre

    Our clinical protocols, governance and professional standards are aligned with Sunway Medical Centre - one of Malaysia's top-ranked private hospitals. The same healthcare group. The same standards of care, delivered beyond the hospital walls.

  • 2

    Directly Connected to Sunway Medical Centre

    Our Care Residence is physically connected to Sunway Medical Centre via a covered walkway. For patients in recovery, specialist consultations, diagnostic services and emergency care are minutes away - without the need for transport.

  • 3

    Multidisciplinary Team - Specialist Led

    Our multidisciplinary team includes doctors, registered nurses, physiotherapists, occupational therapists, speech therapists and dietitians - providing comprehensive, coordinated care across a full range of clinical needs.

What Families Say

"I'd like to thank Dr. Lim, for his attentive and kind care during his recent visit to see my mother at home. His gentle approach, thoroughness, and genuine concern made a great difference to her comfort and well-being. We truly appreciate how thoughtfully he helped organize her medications and explained everything clearly. His dedication and compassion mean a lot to our family."

Hamimah Munisan

"After my partial knee operation I got my physiotherapy from Ms Alia. She is a very kind and empathetic professional physiotherapist. She patiently explained the exercises and my progress went well. Thank you again Alia and Sunway Home Healthcare for appointing Alia as my physiotherapist."

Nick Molhoek

"We are so grateful to Rachel for the wonderful care she gave my father during his rehab. She is incredibly patient, knowledgeable, and dedicated. His improvement has been remarkable, and it's all thanks to her expertise. My father had complete trust in Rachel and really valued their sessions. We can't recommend her highly enough!"

Vincent Chia

"Sunway Home Healthcare is easily accessible and one call away for professional nurse care. Cik Liyana provides professional and qualified healthcare advice and information to ensure patience in care / family are well informed. Recommended 👍🏼"

Michelle Koh
Speak to Our Care Team

Not Sure What You Need? Let Us Help You Decide.

Our care coordinators will help you understand the right level and type of care for your loved one's condition - whether that is care at home, or a facility based recovery environment.

Klang Valley only  ·  No referral required  ·  Response within 1 hour

Frequently Asked Questions

Common Questions About Our Care Services

Are you a nursing home?

We are not a conventional nursing home or old folks home. We are a dedicated recovery and assisted living facility within Sunway City, clinically operated by Sunway Home Healthcare - part of Sunway Healthcare Group. Patients recover in private suites ranging from 422 sq ft (Deluxe Studio) to 1,028 sq ft (Suite), while receiving coordinated rehabilitation, 24-hour nursing care and medical supervision. The facility is connected to Sunway Medical Centre via a covered walkway, providing immediate access to specialist consultations, diagnostics and emergency care.

Do I need a doctor's referral to contact Sunway Home Healthcare?

No referral is required. Families can contact our care coordinators directly via WhatsApp (+6019 216 6477) or phone (+603 5033 7988). Whether you are looking for home nursing, physiotherapy, post-hospitalisation recovery support or a step-down care environment, our team will assess your loved one's needs and recommend the appropriate level of care.

What areas in the Klang Valley does Sunway Home Healthcare cover?

Our home-based care services cover the Klang Valley broadly, including Kuala Lumpur, Petaling Jaya, Subang Jaya, Shah Alam, Puchong, Bangsar, Mont Kiara, Damansara Heights, Kota Damansara, Ara Damansara, USJ, Bandar Sunway, Bukit Jalil, Sri Petaling, Cheras and surrounding areas. Our Assisted Living Facility is located within Sunway City, Selangor - directly adjacent to Sunway Medical Centre.

Can I claim home nursing or post-discharge care under my insurance?

Some components of post-hospitalisation care - including home nursing visits, physiotherapy sessions and medical equipment - may be claimable under your insurance plan's post-hospitalisation coverage. Coverage varies by insurer and plan. We recommend checking directly with your insurance provider. Our team can assist with the necessary documentation and liaise with third-party payers where applicable.

What is the difference between home care and care at the Residence?

Home care is best suited for patients who are clinically stable and prefer to recover in a familiar environment with family support. Our clinical team visits your home to deliver nursing, physiotherapy, doctor consultations and other services on a scheduled basis.

Care Residence is designed for patients who require closer clinical monitoring, more intensive rehabilitation, or a structured and supported recovery environment - such as those recovering from stroke, major orthopaedic surgery, cardiac events, or living with dementia. Both options are coordinated by the same Sunway Home Healthcare clinical team and follow the same care protocols.

What types of rehabilitation and therapy does Sunway Home Healthcare provide?

Our multidisciplinary rehabilitation team provides physiotherapy, occupational therapy and speech therapy - both at home and our facility. We support patients recovering from stroke, orthopaedic surgery (hip and knee replacement, spinal surgery), neurological conditions, post-cardiac events, amputations and age-related functional decline. The first six months following an injury or medical event represent the optimal window for rehabilitation outcomes.

How quickly can care begin after hospital discharge?

Our care coordinators respond within one hour during operating hours (Monday–Friday, 8.30am–5.30pm). For patients being discharged from Sunway Medical Centre, our team can coordinate directly with the hospital's discharge planner to ensure a seamless transition and care begins immediately upon discharge. For patients at other hospitals, our team assesses needs and arranges services as quickly as possible - often within 24 to 48 hours.

Is Sunway Home Healthcare the same as hiring a private caregiver or maid?

No. Sunway Home Healthcare is a licensed healthcare provider — not a caregiver placement agency. Our clinical team includes doctors, registered nurses with post-basic training, licensed physiotherapists, occupational therapists, speech therapists and dietitians. All services follow clinical protocols and governance standards aligned with Sunway Medical Centre. We coordinate a comprehensive care plan around each patient's specific medical needs - this is fundamentally different from engaging an individual caregiver.

What conditions and care needs does Sunway Home Healthcare support?

We support a wide range of conditions including stroke recovery, post-orthopaedic surgery rehabilitation (hip replacement, knee replacement, spinal surgery), wound and stoma care, dementia and memory care, cardiac surgery recovery, cancer and oncology care support, tube feeding and IV care (nasogastric, PEG, IV antibiotics), elderly and geriatric care, palliative and end-of-life care, and general post-hospitalisation recovery. If you are unsure whether we cover your specific situation, contact our care coordinators for guidance.

Can family members stay with the patient at the Care Residence?

Family members are welcome to visit patients at our facility. As the facility is located within Sunway City, family members can also be conveniently accommodated at nearby hotels and residences within the integrated township. The goal is to ensure that patients receive professional clinical care while remaining connected to their family throughout the recovery process.

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